Amendment of Consumers’
Protection Law No. 8 /1999, after being submitted to the President, was now
being returned to the Government for synchronizing. Over the past years, the
Government and the national Consumer Protection Board [BPKN], had completed discussion
of amendment to the law.
Speaking in Jakarta on Thursday [7/8], Chairman of BPKN
David Tobing stated that BPKN had accommodated some suggestions and
recommendations. So far there had been a number of recommendations well
responded to by the Government such as recommendations on parking system and
recommendation to help Consumers NGO at court.
Ardiansyah said that pursuant to that mater Call Center
153 had been launched last year, so far the body was collaborating with one of
the leading operators whose share was owned by one of the BUMN in
telecommunication. So far there had been 200 complaints already being processed
by BKPN and 1,000 complaints had been underway over the past 3 years.
Meanwhile the Director General of Standardization and
Consumer’s Protection [SPK] of the Ministry of Trade Widodo on that occasion
stated that the number of below standard products were less than in 2013. He
mentioned some determinant factors, among others improved consumer’s intelligence,
so if consumer’s were disadvantaged they would make use of the available
complaining facilities. Besides various publicizing campaigns by the Government
like under the theme of “intelligent consumers love domestic made products.”
Was beginning to be accepted by the public.
The Minister of Trade together with some related
institutions had been regularly controlling products in circulations had been
regularly controlling products in circulations in relation to the SNI quality
Standarization Program, including compulsory labeling, inclusion of manual and
graduate card in Indonesian language. Since January to July 2014 of 137
products 19 products were declared as rule-abiding, 75 products not qualified
and 43 products still undergoing lab test. Widodo remarked further that in June
of 168 findings around 70% were imported products not SNI qualified, not
including label and manual in Indonesian language for electronic products.
“An example of SNI labeled products were energy saving
lamp and gas tube regulators which were mostly imported products. In fact some
of the importers already had SPPTNI Certificates and NPB Registration Number,
but after through inspection they were evidently off-standard”
For the matter the Ministry of Trade would coordinate
with the Customs Dept so Letter of Goods Registration would not be issued for such
imported products. Without invoice, by the time the goods arrived at the
harbor, they should be re-exported of destroyed. For those who already
possessed SPPT SNI we and the Customs would have their product sample taken by
the time the ship embarked on Indonesia. If they were off-standard, they must
be re-exported of destroyed by the owner. “Only products which were in
accordance with SNI standard are permitted to enter Indonesia.” He said. (SS)
Business New - August 13, 2014
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