Wednesday, 17 June 2015


The association of Indonesia Businesspeople (Apindo) asked the Government to audit BPJS Health Insurance (BPJS). Chairman of BPJS Timoer Susanto stated on Friday (15/5) and request for auditing was made in response to complaint of a number of company of BPJS bad service and their ineffective IT system. Many companies complained that workers who wished to get medical treatment were rejected by the hospitals who were the partners of BPJS Health, arguing that the patient was not registered as member.

And yet company had enlisted their employees and paid their insurance premium by the rule, i.e. 4.5% from worker’s monthly salary broken down as: 4% paid by the company and 0.5% by the employee. The BPK Financial Examination Board had already audited BPJS like: cases of member’s data and types of medicines not paid by the insurance.

Apindo with BPJS Health would also open a crisis center which would serve people’s complaint of bad service and performance of related hospitals. The crisis centers were designed to protect the people who were workers or non workers and complained about BPJS services. Apparently there had been lack of illumination and no crisis center in operation.

In accordance with Presidential Regulation No 11/2013 on amendment of Perpres No.12/2013 on health insurance, employers or big, small and medium companies and BUMN were obliged to sign in as BPJS member not later than January 1, 2015. It was mandatory for employers to enlist themselves and their workers as BPJS members by paying premium fees or else sanction would be put on the employers. With reference would be put on the employers. With reference to PP no 85 2013 as legal ground, the penalty given could be written notice, fine, or being deprived of certain service.

Meanwhile workers had asked the Government to build Health Service Centers for BPJS near workers’ settlements to make access easy. Health centers in workers’ communities would be felt as protection for workers and their families in terms of health service. Other solution was to maximize the role of Puskesmas near worker’s settlements.

Beside health facilities, Arif Minardi, Chairman of F-SWP LEM SBSI Lanbor Union also pursued President Joko Widodo’s promises in his Electoral Presidential campaign by voicing 11 demands i.e. “Say no to low wages and say yes to salary review every 2 to 5 years, eliminate contract employment system and outsourcing which were against the law, enhance freedom of organizing and refuse increase of oil and goods.”

Arif also asked the Government to improve BPJS services, demanded housing and health service for workers and enhance law enforcement. All the said demand, Arif said was in President Jokowi’s campaign. Arif rated that of 11 claims, increase of wages was on top priority. Arif said that the salary received by Indonesian workers were still below the standard set by the United Nations. Beside salary, other issues were outsourcing, decent living, and BPJS which was still rated as discriminative. (SS)

Business New - May 20, 2015

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